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Rewards club

How do I start earning Green Points?

To start earning loyalty points simply create an account or log in to your existing account. You’ll then automatically earn points when you shop online and when you take other actions, such as following us on Facebook. Still need help? Contact our cu

What rewards can I get by collecting points?

You can start redeeming rewards straight away by using our points slider under the 'Exchange Points' section of the Green Beauty Club page. Your points will be converted into a gift voucher to be used against your next Green People order. Alternative

How many Green Points do I need to claim a voucher?

We've changed the way our rewards work to better suit you! You can now redeem any points balance to get money off your order. Simply log in to your account and then scroll down to the 'Exchange Points' section to exchange your points for a gift vouch

How do I view my Green Point history?

You can view your loyalty points history by logging in to your account and then clicking the 'Rewards History' button to view recent activity. Please note, due to admin changes we are unable to view reward history past 13/02/24. Still need help? Cont

How many Green Points do I have?

You can view how many Green Points you have by logging into your account. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.

How do I use my loyalty points/voucher against an order?

To redeem your points as a gift voucher simply log in to your account and scroll down to the 'Exchange Points' section and follow the steps below:. 1. Use the points slider to select the number of points you would like to redeem. 2. Click the REDEEM

Do I earn Green Points if I check out without signing in?

Sorry, we can’t assign loyalty points to you if you don’t sign in to a Green People account. It only takes 2 minutes to create an account, and it will mean you can check out faster in future. Create an account now here. Still need help? Contact our c

Do Green Points & gift vouchers expire?

Green points expire after 6 months. Any claimed gift voucher is valid for 12 months from the point that you redeemed the voucher. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.

How do I move up a tier?

The Green Beauty Club has 4 tiers. You will join as a 'Member' and can move up through the tiers depending on your annual spend. Below outlines the annual spend required to access higher tiers:. Silver: £100 per year. Gold: £300 per year. Platinum: £

How do I use my voucher on a subscription order?

Loyalty vouchers can be used on new and existing subscriptions. To add to a new subscription, use the points exchange slider on The Green Beauty Club page to redeem a gift voucher to apply at the checkout (click the REDEEM button). To add a loyalty v

How do I earn more Green Points?

You can earn more points from the following:. Log in to your account to carry out these actions and collect points. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.

How do I exchange my points for a free product?

To exchange your points for a free product log in to your account and scroll down to the 'Points for Products' section. Select the product that you would like to redeem and copy the voucher code provided. Add the product to basket by clicking the bas

How do I claim my Platinum tier gift?

Congratulations on reaching Platinum tier! We truly value your loyalty to Green People and want to reward you accordingly. Our new tiers launched on the 13th February 2024 and we are working hard to offer all our Platinum tier members their free gift

How do I claim my free skin care consultation?

As an exclusive benefit of reaching Platinum tier we are offering a free skin care consultation with one of our in house experts! Need help perfecting your routine? Or perhaps you have a skin concern you would like our advice on? Get in touch with ou

How do I claim my free birthday gift?

As a thank you for being one of our most loyal customers we will reward all Platinum tier members with a free gift on their birthday. You will receive an email on your birthday with an exclusive discount code to redeem a free gift of our choosing. Pl

How do I find my unused loyalty voucher?

If you exchanged your points for a loyalty voucher after 13th February 2024 you can locate your voucher in the points history section of the Green Beauty Club page. Your vouchers will be displayed in the pop-up and can be copied and applied to your o

I'm unable to apply my loyalty points to my subscription

We're sorry to hear you are having trouble using your loyalty voucher on your upcoming subscription. Please check the following:. If you are still having trouble please contact our customer care team and they will be happy to assist you. Still need h

I can't apply my loyalty voucher

Sorry to hear you are having trouble applying your loyalty voucher to your order. Please check the following:. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.

Email: [email protected] | Phone: 01403 740350 | Post:Green People Company Ltd, Unit 10-11, Pondtail Farm, Coolham Road, West Grinstead, RH13 8LN