How do I find my unused loyalty voucher?Updated 3 months ago
If you exchanged your points for a loyalty voucher after 13th February 2024 you can locate your voucher in the Rwards history section of the Green Beauty Club page.
Your vouchers will be displayed in the pop-up and can be copied and applied to your order at the checkout:
Here you can also view any changes to your points balance whether through placing an order, receiving a refund or carrying out one of the point-earning tasks displayed on our Green Beauty Club page.
If you exchanged your points for a loyalty voucher before 13th February 2024 please contact our customer care team who will be happy to locate your voucher for you.
Please note, loyalty vouchers expire 12 months from the date they were redeemed.
Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.