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My points have been removed but I have not used my voucher.Updated 7 months ago

If you have already converted your points to a Gift Voucher and need to relocate your gift voucher code, please follow the below instructions:


  1. Log into your account
  2. Select ‘My Rewards’
  3. Select ‘Rewards History' - your list of rewards will be listed.
  4. Copy the code of the relevant reward you wish to redeem & paste it into the 'Discount code or gift card' box during checkout.
  5. Select Apply.


Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.


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