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I'm unable to apply my loyalty points to my subscriptionUpdated 4 months ago

We're sorry to hear you are having trouble using your loyalty voucher on your upcoming subscription.

Please check the following:

  • You used the 'APPLY TO SUBSCRIPTION' button located underneath the Exchange Points slider on The Green Beauty Club page (see screenshot below)
  • You have an active subscription
  • You have not used any other discount code on this subscription renewal (maximum 1 discount code can be applied to an upcoming renewal)

If you are still having trouble please contact our customer care team and they will be happy to assist you.

Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.

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Email: [email protected] | Phone: 01403 740350 | Post:Green People Company Ltd, Unit 10-11, Pondtail Farm, Coolham Road, West Grinstead, RH13 8LN