I am having trouble logging into my account.Updated 17 days ago
If you are having issues logging into your account please follow these steps:
- Check you are using the email address you used to sign up with (are there any typos?)
- If you have forgotten your password, select ‘forgotten my password’ and if there is an account associated with the email address provided, you will be sent a link to reset your password. If no reset password email is received you can create an account here.
If you are still having trouble, please contact our customer care team, who will be happy to help. You can contact us via our onsite chat, contact form, or call us on 01403 740350.
Please note that if you have received an email regarding expiring points or email marketing, from signing up to our newsletter this is not the same as creating an account.