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Managing my account

I am having trouble logging into my account.

If you are having issues logging into your account please follow these steps:. If you are still having trouble, please contact our customer care team, who will be happy to help. You can contact us via our onsite chat, contact form, or call us on 0140

How do I update my addresses?

To update your address, log into your account and select ‘Manage my addresses’. Here you can ‘Edit’, ‘Delete’ or ‘Add a new address’. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.

How do I change my email preferences?

You can change your email preferences by logging into your account and selecting ‘Manage my email preferences’. Alternatively, select ‘Preferences’ at the bottom of any marketing email you receive from us. Here you can update the type of emails you r

How do I change the email address I log in with?

You can change your email address by logging into your account and selecting ‘Change my email address’. Here you can update your email and submit. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 7

How do I update my password?

You can change your password by logging into your account and selecting ‘Change my password’. Enter your email address and select ‘submit’. You will be sent a reset password email, follow the instructions provided. If you are unable to log into your

How do I view my order history?

To view your order history, simply log in to your account and your order history will be listed. This will only list orders placed whilst logged into your account. Still need help? Contact our customer care team via our onsite chat, contact form or c

How do I subscribe / unsubscribe for email marketing?

You can subscribe to our emails here. To unsubscribe, select ‘unsubscribe’ at the bottom of any marketing email received from us. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.

Email: [email protected] | Phone: 01403 740350 | Post:Green People Company Ltd, Unit 10-11, Pondtail Farm, Coolham Road, West Grinstead, RH13 8LN