If you are having issues logging into your account please follow these steps:. If you are still having trouble, please contact our customer care team, who will be happy to help. You can contact us via our onsite chat, contact form, or call us on 0140
To update your address, log into your account and select ‘Personal & Addresses'. Here you can ‘Edit’, ‘Delete’ or ‘Add a new address’. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.
You can change your email preferences by selecting 'Manage my Preference' at the bottom of any email you receive from us. Here you can update the type of emails you receive. Still need help? Contact our customer care team via our onsite chat, contact
If you wish to change the email address you log in with, please contact our customer care team via our onsite chat, contact form or call us on 01403 740350, with your old and new email address and they will be happy to update this for you.
You can change your password by logging into your account and selecting ‘Change password’. Enter your email address and select ‘Send reset password’. You will be sent a reset password email, follow the instructions provided. If you are unable to log
To view your order history, simply log in to your account and select 'My orders', your order history will be listed. This will only list orders placed whilst logged into your account. Still need help? Contact our customer care team via our onsite cha
To unsubscribe, select ‘unsubscribe’ at the bottom of any marketing email received from us. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 01403 740350.