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Product Subscriptions

How do I make changes to my subscription?

To make changes to your product subscription, log in to your account and go to ‘Manage my subscriptions’. Here you can manage all aspects of your subscription. Still need help? Contact our customer care team via our onsite chat, contact form or call

How do I delay my product subscription?

To delay your next upcoming subscription order, log in to your account, go to ‘Manage my subscriptions’ and select ‘Reschedule’. If you have more than one product on your subscription and only wish to reschedule one of them, select ‘Manage my subscri

How do I update the address on my subscription?

To update your address details, log in to your account, go to ‘Manage my subscriptions’ and select ‘Address & payment details’, then ‘Manage addresses’. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 0

Can I use a discount code with my subscription?

With a product subscription, you already benefit from 15% off and free UK delivery, unfortunately, no other discount code can be used against a subscription. Should you wish to use a discount code which is more than 15%, please contact our customer c

How do I skip my next subscription order?

To skip your next upcoming subscription order, log in to your account, go to ‘Manage my subscriptions’ and select ‘Skip’. If you have more than one product on subscription and only wish to skip one of them, select ‘Manage my subscription’ under the r

How do I change my payment details?

To update your address details, log in to your account, go to ‘Manage my subscriptions’ and select ‘Address & payment details’, then ‘Manage payment methods’. Still need help? Contact our customer care team via our onsite chat, contact form or call u

How do I add a product to my subscriptions?

To add a product to your product subscription, log in to your account, go to ‘Manage my subscriptions’, scroll to the bottom and select ‘Browse all products’. Search for the product you wish to add and select ‘Add’. Adjust the options provided as you

Can I get my product earlier than scheduled?

Yes, to adjust the date of your next order, log in to your account, go to ‘Manage my subscriptions’ and select ‘Reschedule’, select ‘Choose a specific date’ and select the earlier date you need. If you have more than one product on your subscription

How do I change the frequency of my subscription?

To change how often you receive your product subscription, log in to your account, go to ‘Manage my subscriptions’, under the relevant product select ‘Manage this subscription’ and make the relevant changes. Still need help? Contact our customer care

How do I cancel my subscription?

To cancel your product subscription, log in to your account, go to ‘Manage my subscriptions’, under the relevant product select ‘Manage this subscription’, and then select ‘Cancel Subscription’. Please note, that this will cancel future subscriptions

What are the advantages to having a product subscription?

Not only can you get your favourite Green People products automatically delivered to you when you need them, you will also receive 15% off every order! Get further information on our product subscriptions now!. Still need help? Contact our customer c

Email: [email protected] | Phone: 01403 740350 | Post:Green People Company Ltd, Unit 10-11, Pondtail Farm, Coolham Road, West Grinstead, RH13 8LN