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Product Subscriptions

How do I make changes to my subscription?

To make changes to your product subscription, log in to your account and go to ‘Subscriptions’. Here you can manage all aspects of your subscription. Still need help? Contact our customer care team via our onsite chat, contact form or call us on 0140

How do I add, remove or change a product on my subscription?

To add a product to your product subscription:. Log in to your accountSelect ‘Subscriptions’Select 'Edit Products'Select 'Add Product(s) to subscription'Select the relevant product from the list you wish to add or search using the search barSelect th

How do I cancel my subscription?

To cancel your product subscription, log in to your account, go to ‘Subscriptions’, under the relevant product select ‘More’, then 'Cancel', select the reason for the cancellation, then 'Proceed'. Please note, that this will cancel future subscriptio

How do I update the address on my subscription?

To update your address details, log in to your account, go to ‘Subscriptions’, select 'edit' under Shipping Information, change the relevant details and select 'Save'. Do this for each product subscription you wish to change. Still need help? Contact

How do I change the frequency of my subscription?

To change how often you receive your product subscription, log in to your account, go to ‘Subscriptions’, under the relevant product select ‘More’, then 'Edit Frequency' and make the relevant changes. Still need help? Contact our customer care team v

Can I get my product earlier than scheduled?

Yes, to adjust the date of your next order, log in to your account, go to ‘ Subscriptions’ and select ‘Get now’, underneath the relevant product. This will create an order, which will be processed and with you in the next few days. Alternatively, you

How do I delay my product subscription?

To delay your next upcoming subscription order, log in to your account, go to ‘Subscriptions’ and select ‘Next order date’ under the product you wish to reschedule. Do this for each product subscription you wish to change. Still need help? Contact ou

How do I skip my next subscription order?

To skip your next upcoming subscription order, log in to your account, go to ‘Subscriptions’ and select ‘Skip’. Do this for each product subscription you wish to change. Still need help? Contact our customer care team via our onsite chat, contact for

How do I change my payment details?

To change your payment details, log in to your account, go to ‘Subscriptions’ and select 'Edit', next to Billing. A pop-up will appear, select 'Confirm' and you will receive a secure link via email to update your credit card details. On the email rec

Can I use a discount code with my subscription?

With a product subscription, you already benefit from 15% off, unfortunately, no other discount code can be used against a subscription. Should you wish to use a discount code which is more than 15%, please contact our customer care team who would be

What are the advantages to having a product subscription?

Not only can you get your favourite Green People products automatically delivered to you when you need them, you will also receive 15% off every order! Get further information on our product subscriptions now!. Still need help? Contact our customer c

Email: [email protected] | Post:Green People Company Ltd, Unit 10-11, Pondtail Farm, Coolham Road, West Grinstead, RH13 8LN