How do I cancel an order?Updated 2 months ago
If you wish to cancel your order, please contact our customer care team as soon as possible, with the order information.
You can contact us via our online chat, contact form, or call us on 01403 740350.
Please note, we cannot cancel orders that have been packed or dispatched. If it is too late to cancel your order and it has left our warehouse, you can refuse it on delivery or arrange to return it to us. Read about how to return a product.